LiveZilla Live Chat Software

Shipping & Returns

Our return policy is simple and direct. Within 30 days of receiving your order, you may return any item shipped by us
for a full credit or refund under any of the following circumstances:
Item is in new and unopened condition with original packaging and accessories
Item was received damaged or defective
Incorrect item was shipped
We are sorry, but we do not accept returns of opened items or items returned more than 30 days after delivery.

Please contact our Customer Service specialist at and we are more than happy to
assist you in returning your order. In your email please include your name, order number, email, contact phone number
, and the reason you want to return each item
(choose one of the following):
"E" - Ordered the wrong item
"M" - Received an item that was not ordered
"S" - Did not like item or changed mind
"Q" - Item was damaged, defective, or missing parts
"T" - Item did not arrive in time
"O" - Other